Customer Support

Contact Project MUSE Customer Support, by using the contact form or by email at muse@jh.edu, for questions regarding:

  • Subscribing to MUSE Journals
  • Purchasing Book Collections on Project MUSE
  • Your subscription or purchase
  • Usage statistics
  • Other requests or general feedback

You might also find the help you need in our Frequently Asked Questions.

Project MUSE Customer Support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. EST.

Institutions with questions about single title journal orders may contact JHU Press Journals Customer Service.


Contact Information for Project MUSE

Project MUSE
Johns Hopkins University Press
2715 North Charles Street
Baltimore, MD 21218-4319
USA
Phone: (410) 516-6989
Fax: (410) 516-8805
Email: muse@jh.edu


Staff Directory

Administration

Wendy Queen - Director

Nicole Kendzejeski - Associate Director, Project MUSE

Lance Tieperman - Business Operations Manager

Marketing and Communications

Abe Novick - Marketing Manager

Library and Publisher Partnerships

Kelley A. Squazzo - Director of Library & Publisher Partnerships

Tricia Miller - Senior Manager Sales and Library Relations

Elizabeth W. Brown - Publisher Relations Manager, Journals

Phillip Hearn - Publisher Relations Manager, Books

Ann Snoeyenbos - Manager, International Sales and Special Markets

Douglas Storm - Sales Manager, USA/Canada

Contact: MUSE_SALES@jh.edu

Content Production and Metadata 

MUSE Production Team: museproduction@jh.edu

Mathew Treskon, Metadata Strategist: muse_metadata@jh.edu

In Memoriam

We remember and honor Melanie Schaffner, Director of Marketing and Communications at Project MUSE for 27 years, whose dedication and passion shaped our mission and whose memory will forever inspire us.