March 16, 2020

COVID-19: A message for our customers

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By Project MUSE

Amid ongoing concern about COVID-19, Project MUSE’s top priority is the health and safety of our employees. We are all currently doing well, and we very much hope you are too. We understand the concern and uncertainty you may be experiencing around this evolving situation, and we want to assure you that we are committed to being responsive to all of our customers' needs.

  • Project MUSE does not anticipate any significant disruption in service to our users. We will communicate any unexpected disruptions via website and/or email.

  • Continuity plans are in action to guarantee that work may continue and MUSE staff is available for communication from customers as we transition to a remote (work-from-home) environment. Although our phone lines are covered, emailing customer support is the most efficient way to communicate at this time.
  • We are urging all universities and institutions to educate users on how to access library resources like MUSE from offsite locations. MUSE supports remote access via options including Shibboleth, referring URL, and secure proxy.

  • Customers needing to update or add to their remote access options can do so easily and efficiently through our Library Dashboard. If you do not already have access to the dashboard, you can create a new account.

Project MUSE hosts over 2000 open access books and a small number of fully open access journals, all from distinguished not-for-profit scholarly publishers, and we hope that this content can be useful to students and researchers wherever they may be working at this time. To increase discoverability of the OA books, we make available free MARC records and KBART files, and we have also worked with major knowledge bases to ensure libraries can easily activate our full collection of OA titles via their discovery services. Here are the collection names for OA books on MUSE:

  • EBSCO Discovery Service: Project Muse Open Access ebooks

  • OCLC: Project Muse Open Access Books (OCLC collection ID project_muse_726)

  • Ex Libris 360 KnowledgeBase: Project MUSE - Open Access Books

  • Ex Libris SFX KnowledgeBases: PROJECT_MUSE_OPEN_ACCESS_BOOKS

We will be in touch with more information as needed, and encourage you to contact us with any questions or concerns. In the meantime, we wish you and your loved ones health and safety during this challenging time.